Privacy policy
At Back2U we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following personal information:
- Name, contact details (phone, email, address)
- Date of birth and gender
- Medical history and treatment records
- Insurance information (if applicable)
- Payment and billing details
2. How We Use Your Information
Your information is used to:
- Provide Chiropractic, Physiotherapy, or Osteopathic services
- Maintain accurate medical records
- Communicate with you regarding appointments and treatment
- Process payments and manage billing
- Comply with legal and regulatory obligations
3. Data Security
We implement strict data protection measures to safeguard your information from unauthorised access, loss, or misuse. Access is restricted to authorised personnel only.
4. Disclosure of Information
We do not sell or share your personal information with third parties unless:
- You provide explicit consent
- Required by law or regulation
- Necessary for providing care (e.g., referrals, insurance providers)
5. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Correct inaccuracies in your records
- Withdraw consent at any time (subject to legal and treatment limitations)
- File a complaint with the relevant data protection authority
6. Contact Us
If you have any questions or concerns about your privacy, please contact us at: